Your cart is currently empty!
Refund Policy
1. Introduction
At Soccerfy.com, we are committed to ensuring customer satisfaction. If you are not completely satisfied with your purchase, we offer a refund policy within 30 days of the purchase date, subject to the conditions outlined below.
2. Eligibility for Refunds
- Refund requests must be made within 30 days of the purchase date.
- To be eligible for a refund, the product must be unused and in the same condition that you received it.
- The product must also be in the original packaging.
- Proof of purchase must be provided when requesting a refund.
3. Non-Refundable Items
- Items that have been used or damaged by the customer.
- Products purchased on sale or as part of a promotion are non-refundable.
- Downloadable software products and digital goods are non-refundable.
4. How to Request a Refund
To request a refund, please follow these steps:
- Contact our customer support team at help@soccerfy.com within 30 days of your purchase.
- Provide your order number, proof of purchase, and the reason for your refund request.
- Our customer support team will review your request and, if eligible, provide instructions on how to return your product.
5. Return Process
- Once your refund request is approved, you will be instructed on how to return the product.
- You are responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
- We recommend using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.
6. Refund Process
- Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
7. Late or Missing Refunds
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company; it may take some time before your refund is officially posted.
- Next, contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund, please contact us at help@soccerfy.com.
8. Changes to Refund Policy
- Soccerfy.com reserves the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes to this policy constitutes your acceptance of the new terms.
9. Contact Information
- If you have any questions or concerns about our Refund Policy, please contact us at help@soccerfy.com.
By purchasing from Soccerfy.com, you acknowledge that you have read, understood, and agree to this Refund Policy.